Recorded Webinars

Webinar: Customer Portal Best Practices

October 5, 2011 - 10:30 AM - 11:30 AM Pacific Time

What you’ll learn:

  • Benefits of a well-structured customer portal
  • Typical use cases for customers using a portal
  • How to tie your customer-facing processes with your internal processes using portal
  • High level steps involved in implementing Salesforce.com Customer Portal